Network Addressing and Basic Troubleshooting examines the Physical layer in depth, topologies at the Data Link layer, and basic routing at the Network layer. It dives into static and dynamic IPv6 addressing and address resolution. It then examines the components and functionality of Cisco switches and routers. The course introduces troubleshooting methodologies and examines how to troubleshoot some of the most common networking issues. Finally, the course ends with an overview of how to provide customer support.